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Created by potrace 1.12, written by Peter Selinger 2001-2015
Measuring customer engagement.
Lessons from the brand apostle model.
Primary research for your business.
The era of experience.
The seduction of focus groups
Putting social CRM to work for you.
They don’t call them social media for nothing.
Beware of bright shiny things.
Creating persuasion in social media.
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